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Hisense USA recalls Bottom Freezer, French Door Refrigerators sold exclusively at Lowe’s due to impact injury hazard

Hisense USA is recalling about 55,200 Bottom Freezer, French Door Refrigerators with ice maker that were sold exclusively at Lowe’s due to an impact injury hazard.

According to the Consumer Product Safety Commission, the refrigerator’s door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.

This recall involves Hisense USA’s 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking The refrigerators are 36 inches wide and 74 inches high.

Consumers should immediately stop using the refrigerator if the recalled refrigerator’s doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.

The firm has received 139 reports of the refrigerator doors loosening or detaching and five reports of injuries, including foot bruises and lacerations.

The refrigerators were sold at Lowe’s stores nationwide and online at from August 2020 through February 2022 for about $1,500.

Consumers can contact Hisense online at, toll-free at 888-497-1189 from 9:00 a.m. to 9:00 p.m. ET Monday through Friday, 9:00 a.m. to 6:00 p.m. ET Saturday and Sunday, email at or online at and click on Recall Information at the bottom.

Jay Edwards

Born and raised in Northwest NJ, Jay has a degree in Communications and has had a life-long interest in local radio and various styles of music. Jay has held numerous jobs over the years such as stunt car driver, bartender, voice-over artist, traffic reporter (award winning), NY Yankee maintenance crewmember and peanut farm worker. His hobbies include mountain climbing, snowmobiling, cooking, performing stand-up comedy and he is an avid squirrel watcher. Jay has been a guest on America’s Morning Headquarters,program on The Weather Channel, and was interviewed by Sam Champion.

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