If you rely on electrically operated life-support equipment or use private well water, Jersey Central Power & Light wants to know.
If any member of your household depends on electrically operated life-support equipment, you’re urged to call 1-800-662-3115. JCP&L will send you a form that must be completed and signed by your physician every year to verify that you have life support.
When JCP&L receives the completed form, they’ll add your name to their critical care list. The list will be used during a power outage to contact all critical care customers by telephone if the outage may affect their electric service for more than 24 hours.
It’s also important that life-support customers have a contingency plan, such as a battery backup.
JCP&L also has a list of homes and businesses that depend on electrically operated private wells for water. These customers are contacted by telephone if a power outage is expected to affect their electric service for more than 24 hours – in which case, they’ll be advised of locations where water and ice are available.
To join JCP&L’s Private Well Customer Service click here, complete the form, and mail it along with your monthly bill payment or mail it to:
JCP&L Private Well Customer Service
PO BOX 367
Holmdel, NJ 07733-0367
Attention: Revenue Operations
If you no longer wish to participate in this service, or if you no longer have a private well, you can complete the same form, and mail it to JCP&L Private Well Customer Service.
Customers who have previously signed up for this service are already on this list and do not need to contact JCP&L again.
There is no charge for either service. In addition, both lists will be provided to county and municipal Offices of Emergency Management.
Anyone with questions about either program, can contact JCP&L at 1-800-662-3115.