News Department

Latest USPS report shows sustained service performance

WASHINGTON. D.C. — The United States Postal Service reported new delivery performance metrics for the eighth week of the second quarter for fiscal year 2023 showing consistent or improved delivery performance across all mail categories.

The average time for the Postal Service to deliver a mailpiece or package across the nation remained at just 2.5 days.

FY23 second quarter service performance scores covering Jan. 1 through Feb. 24 included:

  • First-Class Mail: 91.2% of First-Class Mail delivered on time against the USPS service standard, consistent with performance from the fiscal first quarter.
  • Marketing Mail: 94.4% of Marketing Mail delivered on time against the USPS service standard, consistent with performance from the fiscal first quarter.
  • Periodicals: 86.6% of Periodicals delivered on time against the USPS service standard, an increase of 1.9 percentage points from the fiscal first quarter.

Currently, ninety-six percent of the nation’s population receives their mail in less than three days and USPS is working hard to correct service-related issues in the other limited areas.

One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all elements of the plan are implemented.

Service performance is defined by the Postal Service as the time it takes to deliver a mailpiece or package from its acceptance into our system through its delivery, as measured against published service standards.

With the implementation of the Delivering for America plan, the Postal Service continues its focus on improving service reliability for the American public and business customers by modernizing the outmoded and aging postal network across the nation.

Jay Edwards

Born and raised in Northwest NJ, Jay has a degree in Communications and has had a life-long interest in local radio and various styles of music. Jay has held numerous jobs over the years such as stunt car driver, bartender, voice-over artist, traffic reporter (award winning), NY Yankee maintenance crewmember and peanut farm worker. His hobbies include mountain climbing, snowmobiling, cooking, performing stand-up comedy and he is an avid squirrel watcher. Jay has been a guest on America’s Morning Headquarters,program on The Weather Channel, and was interviewed by Sam Champion.

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