News Department

NJ lottery walk-in claims desk temporarily closed due to coronavirus

TRENTON, NJ – To mitigate further spread of COVID-19 the New Jersey Lottery’s front office is temporarily closed for the collection of walk-in claims. The front office will be closed, through at least March 31 while we review and revise our protocols for paying claims, with an anticipated reopening of April 1, according to the lottery commission.

Claims less than $599.50 can still be immediately redeemed at any retailer and mailed claims will still be processed in the regular course of business. Winners should make copies of their claim form and the winning ticket before placing it in the mail. All properly validated mailed claims will be paid, however payments may be temporarily delayed.

Additionally, the Lottery Commission Thursday approved a rule modification extending the expiration date of tickets. The expiration date for all claims set to expire between March 19, 2020, and April 5, 2020 will now be extended for an additional 30 days from the date of expiration. For example, a winning ticket that was purchased on March 31, 2019 would normally expire within one year from the date of purchase on March 31, 2020. Due to the extension, the claim in this example will not expire until April 30, 2020. The expiration date of winning tickets may again be extended based on current events.

Any player who prefers to wait to present their claim in person should sign the back of the ticket and keep it in a safe place.

Retailers who are hand delivering payments to the Lottery should make an appointment with a Lottery representative before traveling to Lottery headquarters.

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Jay Edwards

Born and raised in Northwest NJ, Jay has a degree in Communications and has had a life-long interest in local radio and various styles of music. Jay has held numerous jobs over the years such as stunt car driver, bartender, voice-over artist, traffic reporter (award winning), NY Yankee maintenance crewmember and peanut farm worker. His hobbies include mountain climbing, snowmobiling, cooking, performing stand-up comedy and he is an avid squirrel watcher. Jay has been a guest on America’s Morning Headquarters,program on The Weather Channel, and was interviewed by Sam Champion.

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