News Department

U.S. Postal Service launches service performance dashboard

WASHINGTON, D.C. — The U.S. Postal Service recently launched an online service performance dashboard, consistent with one of the operational reforms included in the Postal Service Reform Act.

After prompting users to enter only a ZIP Code, the website provides customers with a variety of useful information, including the percentage of on-time delivery for specific mail and shipping products in each USPS district.

This data, updated weekly, is based on scans collected when mail enters the network, during processing and at the point of delivery.

To view the dashboard, click here.

One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to ultimately deliver at least 95 percent of all mail and shipping products on time.

This new website marks an important milestone as the Postal Service strives to reach that goal. It also demonstrates efforts to measure the organization’s delivery service, while better serving and informing the American public on the journey to become the high-performing, operationally precise Postal Service detailed in the Delivering for America plan, and that will provide customers with excellent service for decades to come, USPS said.

Jay Edwards

Born and raised in Northwest NJ, Jay has a degree in Communications and has had a life-long interest in local radio and various styles of music. Jay has held numerous jobs over the years such as stunt car driver, bartender, voice-over artist, traffic reporter (award winning), NY Yankee maintenance crewmember and peanut farm worker. His hobbies include mountain climbing, snowmobiling, cooking, performing stand-up comedy and he is an avid squirrel watcher. Jay has been a guest on America’s Morning Headquarters,program on The Weather Channel, and was interviewed by Sam Champion.

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