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Whirlpool, KitchenAid, JennAir Recall: Glass cooktops may turn on by themselves

Whirlpool, KitchenAid and JennAir is recalling about 26,300 glass cooktops with touch controls due to burn and fire hazards.

According to the Consumer Product Safety Commission, the recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.

This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models.

Radiant Model Numbers Begin With:
KCES950HSS KCES950HBL
KCES956HSS KCES956HBL
WCE97US0HS WCE97US0HB
WCE97US6HS WCE97US6HB
JEC4430HS JEC4430HB
JEC4536HS JEC4536HB
JEC4424HB  
Downdraft Radiant Model Numbers Begin With:
JED4430GB JED4536GB
JED4430GS JED4536GS

Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.

Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported.

The cooktops were sold at Lowe’s, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.

Consumers can contact Whirlpool toll-free at 1-888-900-7897 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at repair.whirlpoolcorp.com. Consumers can also visit either whirlpool.com, kitchenaid.com, or jennair.com and click on “Recall Information” at the bottom of the page for more information.

Jay Edwards

Born and raised in Northwest NJ, Jay has a degree in Communications and has had a life-long interest in local radio and various styles of music. Jay has held numerous jobs over the years such as stunt car driver, bartender, voice-over artist, traffic reporter (award winning), NY Yankee maintenance crewmember and peanut farm worker. His hobbies include mountain climbing, snowmobiling, cooking, performing stand-up comedy and he is an avid squirrel watcher. Jay has been a guest on America’s Morning Headquarters,program on The Weather Channel, and was interviewed by Sam Champion.

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