Whirlpool, KitchenAid and JennAir is recalling about 26,300 glass cooktops with touch controls due to burn and fire hazards.
According to the Consumer Product Safety Commission, the recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models.
|Radiant Model Numbers Begin With:|
|Downdraft Radiant Model Numbers Begin With:|
Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported.
The cooktops were sold at Lowe’s, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
Consumers can contact Whirlpool toll-free at 1-888-900-7897 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at repair.whirlpoolcorp.com. Consumers can also visit either whirlpool.com, kitchenaid.com, or jennair.com and click on “Recall Information” at the bottom of the page for more information.