Rep. Tom Kean Jr.’s office closes more than 6,000 constituent service cases in New Jersey’s 7th District
NEW JERSEY — U.S. Rep. Tom Kean Jr. announced Tuesday that his constituent services team has closed more than 6,000 cases involving federal agencies for residents of New Jersey’s 7th Congressional District.
According to Kean’s office, the cases involved assistance with agencies including the Internal Revenue Service, Department of Veterans Affairs and Social Security Administration.
“Delivering for residents and families in New Jersey’s Seventh Congressional District is my top priority,” said Congressman Kean. “I am pleased to announce that my constituent services team has closed more than 6,000 cases for families, seniors, veterans, and small businesses across the district.”
Kean’s office also shared testimonials from constituents who received assistance with federal agencies.
Carolyn of Bernardsville said the office helped move forward an issue involving the Department of Veterans Affairs.
“Thank you for your assistance. I truly appreciate the timeliness of your assistance. I received a call from the VA the next day, and this is now moving along. We are so grateful!”
Joanne of Clark described receiving assistance with a delayed passport.
“The staff was very helpful. Team Kean was amazing and very understanding of my situation with a delayed passport. I cannot express my level of gratitude, everyone was very courteous and responsive. Thank you for all you do for the residents of New Jersey.”
Ryan of Clinton said the office responded quickly after he submitted a request for assistance.
“I waited to request assistance for too long. I dreaded what a pain it was going to be. I was so wrong, I received the first message from the office shortly after sending the request, they were extremely fast and effective.”
Carolee of Mendham said Kean’s office helped resolve a Medicare reimbursement issue that had remained unresolved for more than a year.
“Congressman Kean’s office jumped right on it and the federal agency [Medicare] was then induced to process a reimbursement which I had not been able to achieve in over a year of letter writing. Thank you so much.”
Agnes of Whitehouse Station said she received assistance with an issue involving the U.S. Postal Service.
“When I called for a problem I had with the post office, I was amazed at how fast I was helped. A representative came to my house as I wasn’t able to get to the office. A day later I received a phone call and action was taken to the post office. Very thankful to know that there is help from Congressman Kean and that he has committed people working for him.”
Residents of the 7th Congressional District seeking assistance with a federal agency can contact Kean’s office at 908-547-3307 or visit kean.house.gov/services/help-federal-agency.
Kean’s office also offers satellite office hours during the first week of each month to assist constituents with federal agency matters.
Additional information about the satellite office hours is available on Kean’s congressional website.
